We are very happy with the solution. We could quickly deliver the needed functions in a very professional user interface. The system works very well with no disruption since it was launched in production. It answers our needs very precisely.
As a real measurable benefit, we could drastically reduce the time needed to create a solution. We have noticed that the implementation time was divided by 3 or 4 when using BPA Solution Builder compared to SharePoint alone.
The solution is easy-to-use and all the key steps of the Mail Management Service are now performed quicker and more efficiently. The objective to achieving 96% of mail responses in time is now reached systematically and the client’s satisfaction has been improved substantially
