Using AI for Searching Documents by Asking Natural Questions

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AI for Document Search

BPA is currently working on a project to augment human intelligence with AI tools to help end users searching for documents by asking natural questions and find similarities.

“Clients are using BPA apps to manage hundreds of compliance documents, procedures and work instructions. Artificial Intelligence will help end users to find relevant documents by asking questions in natural language”, said Dr. Boris Lutz, CEO at BPA Solutions.

For this project, we leverage existing Microsoft technologies used by our clients and aligned with BPA Apps on Office 365. The main goal is to avoid custom methods and coding.

When working with BPA Apps on Teams or SharePoint, end users can ask a question to a bot and refine search by clicking a category of documents. A list of matching documents will be displayed and users can rate results for the system to learn and improve over the time.

Later, the same technology will be applied to other modules in BPA Apps, like searching for similar nonconformities or events.

The solution architecture includes many Microsoft Azure services, like bot services, cognitive services for language understanding (LUIS), storage services and monitoring services. BPA will offer these AI services as optional power extensions to our apps.

BPA’s main objective with this project is to bring prebuilt AI tools ready to be used with BPA Apps to help clients improving the quality of their products and services.

Stay tuned, it comes soon…

Reminder

Introducing Intelligent Reminder System with BPA Modern Apps

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Great news to make your work more efficient, BPA’s intelligent reminder system is now available for clients using our modern apps.

The problem with typical workflows or reminder tools is the quantity of sent notifications. Power Automate workflows are triggered each time an item is added or changed, sending a specific notification. Nowadays, users get too many emails and reminder notifications will be lost among them.

With BPA’s intelligent reminder system, end users get one single email for all items pending their attention, e.g. my late actions, or my pending documents to approve.

The tool allows administrators to set reminder rules with advanced conditions, select metadata to deliver rich text notifications to the right persons, and pick days, time and frequency when notifications should be sent.

Interactive reminder cards work like checklists, allowing end users to dynamically set their job done for each item. This will boost work efficiency.

BPA-Reminder

Example of an interactive reminder checklist notification with all documents pending your review.

With BPA’s intelligent reminder system, you will drastically reduce the number of reminder notifications sent and improve efficiency of your business processes.

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Document Preview on Office 365

Introducing BPA Document Preview for Ultimate Document Management

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BPA Document Preview component on Microsoft Teams and Office 365.

This is great news for end users – BPA Document Preview brings a fantastic user experience when working with documents on any device.

We designed our document preview component to simplify document access, without changing end users habits. We keep your existing file server folder structure on the left panel and display a large document preview on the right side when selecting documents.

“We reached our goal to provide end users with a simple tool to access their documents in a few clicks. In one page, users can preview documents, view important attributes and signatures, and propose document changes.”, said Dr. Boris Lutz, CEO at BPA Solutions.

BPA Document Preview provides a powerful “searching by typing” cross-folder searching tool. The global search engine works like Google and search for any data or document in the workspace. Not only attributes but the whole document content is indexed.

To comply with regulations, we need to make sure end users read and understand their relevant documents. Prebuilt eSignatures workflows ensure document are approved, published and the concerned users have read documents. With quiz forms, users can verify their knowledge about important procedures.

eSignatures bring additional security by using multi factor authentication, and protect documents from being changed.

Not only compliance documents but technical files can be easily previewed by frontline and field collaborators on their device with Microsoft Teams or a browser.

By syncing documents in OneDrive, users can access documents with their file explorer, even while offline.

Get the best user experience when working with documents thanks to BPA and Office 365 technologies.

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Office 365 eSignature Video

eSignature for Everyone, on Any Device, with SharePoint and Office 365

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Modern eSignature component to be used in your Office 365 environment.

For regulated industries, electronic signature is required for a QMS software to be compliant with FDA and ISO 13485 regulations. For any organization, eSignature makes sure only authorized users approve documents or records.

BPA has developed an innovative eSignature component to be used with our apps on any device, directly within SharePoint and Teams.

eSignatures can be used internally to sign compliance documents, technical files, investigate incidents, or replace any paper signature. It can also be used with external suppliers to sign nonconformities or any other usage.

In this video we demonstrate how easy you can sign a compliance document, and a nonconformity form with multi factor authentication.

eSignatures can be added on any form by a simple drag and drop and protect document content or selected attributes.

BPA eSignature component gives the extra security needed when approving items in compliance with medical regulations. It makes SharePoint a more secure platform when signing documents or records, with no need to manage complex item-level permissions. It’s perfectly integrated with Microsoft 365 and multi factor authentication.

BPA eSignature is available at no additional cost with our modern Quality-Medical-CRM apps on Microsoft 365.

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Share To Teams button in BPA Software

Introducing Share To Teams in BPA Software Solutions

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Breaking news – You can now start a discussion in Teams in a click of a button from any page in our QMS, Medical and CRM software.

Navigating away from your software to start a discussion in Teams and losing context is not a smooth experience. With the Share To Teams feature, you can launch a discussion from any item or document without leaving the BPA software and context, boosting productivity and enabling instant decisions.

Share To Teams

Share To Teams is a quick and easy way to start a Teams discussion without leaving the software page context.

It’s simple as 1-2-3. Initially, you click a button to start a discussion. Secondly, you select a Teams or Channel you want to post the discussion. Finally, you add your discussion text. A link to the current page (the page you started the discussion) will be automatically appended to the conversation, and team members will be instantly alerted to view the page (e.g. an incident, document, or sales opportunity) and reply to the discussion.

This will drastically reduce time to solve problems, take faster decisions, and streamline processes.

This feature will be introduced to all modern Office 365 customers in June, at no additional cost.

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BPA Medical Quality Software

Breaking News: Announcing Medical Quality Software on Office 365

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Complex medical device risk and quality management obligations are challenging for organizations and must be observed on a daily basis and down to the affiliate level or high fines caused by noncompliance can hurt the bottom line and damage corporate market positions.

We are proud to announce our medical quality and compliance software, to be installed in your secure Office 365 environment. BPAMedical365 includes the main modules of our quality and risk management software plus additional modules for product lifecycle management.

Medical Software Modules

BPA Medical Compliance software modules.

Built on SharePoint and Office 365, the software includes technologies to comply with GxP and regulatory requirements like FDA 21 CFR Part 11, MDR and ISO 13485. Additionally, BPA has developed an electronic signature module and prebuilt automated workflows to simplify your compliance journey.

BPAMedical365 can be used on any device with you favorite Microsoft tools, like Teams or SharePoint. With Teams, users have a single point of access to their medical quality system, instant discussions and video conferencing, boosting productivity.

Go a step further and reach Industry 4.0 objectives by using our Power Apps for incident registration, failure catalogue, audits and inspections.

We provide an ISO 13485 documentation kit, including a software validation quick start package, containing document templates to setup an ISO 13485 compliant system, ready to be imported in the software.

Ask us for an online presentation.

Office 365 Quality Software

Breaking News: Announcing Modern Quality App for Everyone

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Shift to Quality 4.0 and provide users with a modern app they can use on any device.

BPAQuality365 is an innovative software for integrated Quality – Health – Security – Environment to run in your trusted Office 365 tenant.

Unlike traditional QMS software, the app provides a robust collaboration platform for the whole organization, because it’s powered by SharePoint. The app leverages powerful technologies for instant discussions and video conferencing, process automation, mobility, reporting and more.

Users will love accessing the app on any device using their favorite Microsoft tools, like Teams or SharePoint.

With Teams, you get a single point of access to your QMS software, including instant collaboration and video conferencing. This will boost productivity.

Frontline workers will love using their phone to report incidents by taking photos, even offline.

Auditors get ultimate experience while auditing, even with no internet connection.

Prebuilt power BI reports make sure your organization continually improves.

Automate processes and reduce manual work by using our prebuilt workflow templates for document approval, 8D problem solving and more.

Go a step further with BPAQuality365 and provide your teams with a modern app they have full control to achieve more, improve the quality of products, and explore new technology areas.

Ask us for an online presentation.

 

Breaking News: Announcing BPA Modern Components on Office 365

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Modern Components on Office 365

Revolutionize the way to build modern apps to run on any device, with your favorite tools, like Teams or SharePoint. 

Over the last 14 years, we have developed software solutions built on SharePoint and SharePoint Online.

Today, we are very excited to announce brand new modern components, entirely redesigned with the latest Microsoft development technologies.

Performance was the main consideration that guided the entire development team from the project start: “we want to give end users the best performance”. Still, we keep aligned with our main differentiators to provide simple and innovative solutions with the highest flexibility. Modern components make it easier for power users to extend existing apps or create new ones.

Thanks to the responsive design, apps and components can be used on desktops (as back-office solutions) or mobile devices as frontline solutions (e.g. in the field or on the production line). Apps and components have been designed to work with SharePoint, or Microsoft Teams.

Based on our experience with hundreds of clients, we have developed new components and redesigned existing, commonly used “pillar” components. The new Master-Detail component increases productivity while navigating in the software. The Form Editor brings new capabilities, such as previewing and testing forms in the designer.

We will soon release modern apps for quality and compliance, medical and CRM. In addition, the coming modern app building platform will enable business people to build responsive apps to run on any device.

Ask us for an online presentation.

Introducing BPA Reports on Power BI

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Power BI Reports

Reporting is the ultimate layer any software must provide for communicating business critical insights to decision makers.

BPA is releasing new prebuilt business intelligence reports – built on Microsoft Power BI – ready to be plugged in our Office 365 modern app for quality and compliance. These reports have been designed to answer quality and compliance managers most pressing challenges, regarding subjects like:

  • Document management and training
  • Audit coverage and performance
  • Customer feedback and satisfaction
  • Job and collaborator competencies
  • Nonconformity management
  • Risk trends and monitoring

State of the art reports are built on the most advanced BI technology and provide meaningful indicators presented in modern graphics, like maps, matrixes and cards. End users can click on interactive dashboard to drill down reports or select values in slicers to filter graphics.

Responsive dashboards are accessible on desktop and mobile devices by frontline workers or collaborators on the move.

>> Contact us to know more

Risk Power BI Report

Risk management dashboard presenting risk scores in heatmap and risk trends.

Workflow Automation

Releasing Workflow Automation Set for Ultimate Document Management

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Document Workflow Automation

We have designed a set of 13 automated workflows – built on Microsoft Power Automate – for simplified document approval, publication and training. Workflows are generic to cover the needs of most organizations and very flexible to be adapted if needed.

They include automated rules to trigger actions and notifications which reduce manual work, avoiding document confusion, reducing time to publish documents, and making sure collaborators understand these documents. These actions are performed by automated workflows:

  • Document creation from any document template
  • Unique document identification
  • Request approval for new documents, revisions and archiving
  • Document review, approval and publication with easy approval on any device
  • Full traceability on review, approval, and training receipts
  • Archiving of completed review, approval, training receipts

Optionally, we provide an eSignature add-in which can be used together with these workflows for additional security, like required by medical regulations.

Workflows are ready to be imported and plugged with the next coming modern apps for quality on Office 365. With little effort, our teams can help clients to plug workflows on their classic version of BPA Quality.

>> Contact us to know more.