BPA Quality ISO 9001:2015

The need to comply with customer’s demands and regulations is increasingly challenging for managers and executives. Complex risk(s) and quality management obligations must be observed (and or monitored) on a daily basis down to the affiliate levels. Noncompliance can hurt any organization’s bottom line, market position and corporate image.

The latest edition of the ISO 9001:2015 has just been published in September 2015 and takes care of these new challenges.

BPA developed an all-in-one quality + risk management solution to help organizations registering or renewing their ISO 9001 certificate and be compliant with the 2015 release.

More than 50 quality processes have been described with their purposes (or objectives), inputs, outputs, activities, indicators and needed compliance documents. The core process map gives an overview of the key processes.

 

 

BPA Quality ISO 9001:2015 gives answers to the new ISO requirements, like considering your stakeholder’s expectations and determining your quality strategies such as competitive intelligence.

 

New quality tools have been integrated like SWOT analysis to better support your strategic decisions and business opportunities.

 

 

Risk management is now required by the ISO 9001:2015 standard. Risk management is the preventive way to avoid nonconformities. 60+ high level risks have been identified and are ready to be assessed periodically using our scorecard component.

 

Auditing is a powerful tool to check for any process compliance. 100+ audit questions grouped by ISO 9001:2015 clause and chapter will help you planning your internal audits. The audit question library contains another set of questions to help your organization qualifying and evaluating suppliers. Key suppliers are periodically evaluated using scorecards.

 

Prebuilt workflows will drastically reduce time to handle your quality processes. The 8D non-conformance/CAPA workflow makes sure you go through the main steps to build your team, describe the problem, investigate root causes, declare corrective/preventive actions and measure their effectiveness. The 8D CAPA report is generated on the fly and can be emailed to your stakeholders from the system.

 

Knowledge is one of the most important asset in your organization. ISO 9001:2015 requires to develop, maintain and retain knowledge in your company. BPA introduced a wiki system to sustain your knowledge management initiatives.

 

Contact us to learn how BPA Quality will help you registering or renewing your ISO 9001:2015 certificate and guide your organization to Excellence.

Risk Details

Fall 2015 Release Brings Fantastic New Features

Fantastic new features have been developed to match managers needs in the different lines of business like quality, compliance, risk, finance, sales, IT.

As you know SharePoint is not very good at managing recurring events. The way companies work is different than what is proposed with SharePoint. BPA has develop an inline calendar which allows companies to optimally manage recurring events (audits, inspections, tasks, maintenance…) with a user-friendly UI.
Risk Details

 

BPA’s “What’s new” component allows consolidating data from one or many sub sites for a specific period. This is great added value for returning end users or managers to catch important matters at a glance.
BPA Quality 2015

 

The document link component allows viewing parent or child documents related with each document. This is optimal for compliance document management.
Compliance Documents

>> Access our discovery sites now

Regulatory 2015

Multi Site Quality Management System

BPA Quality is the ideal tool for a multi site quality management system solution. The app can be downloaded from the Microsoft store and instantly deployed to all facilities, plants, departments of your group of companies. Policies, procedures and good practices can be shared with all affiliates on a group-level site. Processes related to specific plants will be deployed on related sub sites (e.g. plant specific audits, compliance documents, risks…). Consolidated data allows your group of companies to continuously improve performance of your affiliates.

This use case scenario applies for the following scenarios:

  • A group of companies ensures compliance for each affiliate
  • A company shares processes with external stakeholders (suppliers, clients…)
  • A consulting/regulatory office ensures compliance for their clients

In this example a group of companies want to share regulatory content – e.g. identified risks, requirements, SOPs, compliance documents – with their affiliates/subsidiaries/clients.

In the root site, the group of companies can view consolidated risk information – or any other consolidated data – for all affiliates, grouped by territory.


BPA Regulatory 2015

 

High risks – based on impact and probability values – are highlighted in the risk section. Main risks can be shared with affiliates.


BPA Quality & Risk

 

Each affiliate has a private and secure quality site (instance) where risks will be controlled and mitigated.


Risk Details - Controls

 

Company-wide regulatory content is shared with affiliates through replication rules.


BPA Replication

 

Group compliance documents are centrally managed and accessible by any affiliate.


Compliance Documents - document links

 

Each affiliate has a dedicated subsite to periodically assess risks, set controls, manage corrective actions and store documents. Important data will be consolidated on the group-level site.


Risk

Conclusion

BPA Quality is the ideal tool for groups of companies – company holdings, regulatory offices, professional associations – to improve performance of their affiliates, subsidiaries, stakeholders.

Benefits for the group of companies: ensuring compliance for each affiliate, simplify regulatory and compliance for the whole group.

Benefits for affiliates: a dedicated compliance platform is not necessary, regulatory content is managed by professionals, attractive pricing, simplified audit process and improved compliance.

Benefits for consulting offices: differentiation of the offered services, recurring source of revenues, possibility to offer new associated services with the platform (e.g. compliance audits which will be much easier with the tool), modern image, etc.

Integrated e-Government Solution – Citizen Service Center

Together with 2 technology partners, we have developed an integrated citizen service center solution, named ProximCity.

ProximCity is the next generation e-Government solution embedding configurable mobile solutions, a self-service portal for citizens and a back-office solution for public administrations.

Rich mobile apps are available to citizens for online administrative procedures, incident reporting with geolocation and much more.

The hosted secure self-service portal is accessible 24/7 from a computer or mobile device. The most popular services are offered, like civil status, citizenship, childhood, daily life, culture, transport, etc.

The back office solution tracks all relationships between a public administration and its citizens. Requests, activities, emails, documents are centralized providing a 360 degree view of the citizen.

Mohammeds quote on bpa

SharePoint MVP Explains How BPA Address Developers’ Needs

“I found BPA website at the beginning by chance, I was searching the web for a complete SharePoint-Based framework, where I can build a business/data-driven solution quickly in a productive way, I tried most of them (I tried 12 vendors’ products)! And honestly I wasn’t impressed or convinced, It felt that these vendor web parts are not tight together perfectly and don’t share the same User experience, BPA web parts gave me the feeling that they are loosely coupled but coherent and works perfectly together and this is what I was looking for, where other vendors provide very useful web parts, but something is missing when it comes to the idea of building a business solution (Data-Driven Apps) like a Lego on top of SharePoint and keeping the user experience persistent and sexy, they miss this attractive and sexy aspect of unified UX”, said Mr. Mohamed Saleh, SharePoint MVP & Independent Consultant.

“I don’t really know how the product management process works internally at BPA, but that’s a great job! The problems that are addressed by the web parts bundle are very common between developers and SharePoint projects, and many of the technical guys don’t even realize or have the ability to describe the problem properly (something that BPA did perfectly)! Especially how the web parts are understanding and dealing with the many-to-many relations model”, said Mr. Mohamed Saleh.

“One of the toughest challenges in building a data-centric line of business application on top of SharePoint is the user experience of many-to-many data relational model, BPA product engineering team tackled this challenge perfectly, all the relational data (where they reside into different custom lists) can be manipulated centrally from a single data entry screen, where the end user can view and edit the main data and all its related data without confusing the end user by navigate between different screens, and this can be achieved by using different BPA web parts (BPA Data Viewer & SharePoint User Interface solves that), and by grouping and categorizing the related data into Tabs in the same screen, and one of the coolest features is the ability to display custom buttons/actions that is related to the data context operations easily, they even took care of the button’s icons in a very sophisticated way using a custom Icon picker that understands the images as a map of Icons”, said Mr. Mohamed Saleh.

“I’ve been there for years, and I was solving these problems by writing a lot of event receivers and nasty custom SharePoint fields code, and it was messy (BPA custom fields and field replication solve that), and then I have to use 3rd party tool to develop custom forms or InfoPath that isn’t sharing the same UX of whole solution (BPA User Interface & Data Viewer/BPA Tabs/BPA SharePoint Forms solve that), then I have to use an open source SP Calendar (BPA Calendar solves that) or a 3rd party one with limitations, then I have to use SharePoint designer workflows to do the document generation/automation (BPA Mail Merge solves that), and when it comes to navigation we usually use JavaScript/JQuery menus and it’s not a pleasant experience at all (BPA Navigation solve that), and when it comes to data importing, we usually do it manually using scripts and copy paste (BPA Import solves that)…, and I have built something similar to BPA Query, but honestly, BPA Query is greater and easier to use than what I already built, something that end users can learn and use easily, I cannot even compare! And I can go on and on regarding other web parts… specially the integration connectors, search, and permissions… and regarding Mobile, I didn’t try the BPA Mobile App yet, but am pretty confident that its perfect considering the quality of other BPA products and the screenshots I saw. When I saw the BPA web parts bundle information over the website first, my first reaction was like THIS IS WHAT I REALLY LOOKING FOR!”, said Mr. Mohamed Saleh.

Mr. Mohamed Saleh
SharePoint MVP & Independent Consultant

Mohammed A. Saleh

Mohammed A. Saleh

SharePoint MVP & Independent Consultant

 

 

BPA Data Viewer Brings Relationship Management Back to SharePoint

“As a former consultant and business-oriented person, SharePoint makes real sense if it can solve business needs. One of the most pressing SharePoint challenges I run into on regular basis was: “How can I view all related information in a single page and track relations within the SharePoint user interface? This was never an easy task and required extra work and programming”, said Dr. Lutz.


BPA Data Viewer 2 minutes overview video

For this reason we developed BPA Data Viewer which is the core for any business solution running with SharePoint. With BPA Data Viewer you can track all related entities (like customers, projects etc.) and daily interactions within a single page for any business topic. This drastically improves the end user experience and productivity with SharePoint.

We would encourage you to access our new discovery sites to learn how Data Viewer will revolutionize your existing SharePoint solutions.

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free trial now!

Making your SharePoint Experience Unique

  • Make your existing SharePoint sites attractive.
  • Transform your existing sites into professional business solutions in a few hours.
  • Replace your spreadsheets with collaborative solutions.

BPA will make your SharePoint experience unique.

Stunning User Interface

With BPA Navigation, Data Viewer and Tabs, you have a clean and beautiful SharePoint user interface. Optimize space by displaying data, charts or calendar in tabs. More than 20 configurable buttons can be added in data viewers; you can even easily add your own buttons. Retain users with an attractive interface that takes advantage of tabs and data viewers.

Stunning User Interface SharePoint

Optimizing Content with Tabs

With BPA Tabs you can display data, charts, KPIs, calendar or hierarchies within one single page. Tab borders differentiate content and make it easier to understand for end users. Making content easily accessible will dramatically improve the user’s experience with SharePoint.
Optimizing Content with Tabs

Tracking Any Relation and Activity

With BPA Data Viewer, you can track any relation or activity linked with a specific item (e.g. contact, project, opportunity, incident, etc.) within one single page. Any item-related data is automatically gathered from other lists. Emails and calendar events can be automatically pulled from Microsoft Office and Exchange. Configurable buttons allow end-users adding cross-list data from one single page.
BPA Data Viewer

Intelligent Forms

BPA Forms make it simple for end users to enter consistent data in SharePoint. Forms are automatically prefilled with the right data and cascading rules for lookup fields ensure data relations are correct. Additional features help users avoid duplicates when entering data in SharePoint. Users will love the easy form configurator where they can add form sections, tabs and fields with a simple drag and drop. The BPA forms allows you to manage users’ field permissions quickly and easily.

Intelligent Forms - SharePoint

Aggregating Calendars

BPA calendar allows you to aggregate many lists into one single calendar with different colors. It supports any SharePoint list, not only the calendar list type. BPA calendar can also be displayed in a tab with different content in other tabs in the same page—you can configure it according to your needs.

Aggregated Calendar SharePoint

Getting or sending emails in/with SharePoint

The BPA Email component allows users to send one or many emails directly from the SharePoint interface. Select one or many recipients with huge flexibility, starting from any list. Users can send up to 250 emails at one time, in compliance with the CAN-SPAM act. You can also share email templates easily with your team, ensuring that formatted, consistent information is sent to recipients every time. Many other options are available: creating signatures, selecting attachments, email previewing and testing, email tracking, generating activities or a creating a marketing campaign.

Getting or sending emails in SharePoint

BPA offers other tools for email management with SharePoint. The Office connector allows copying emails and attachments with contextual data in SharePoint. The Exchange connector will automatically suggest contacts to be added in SharePoint and collect all emails related with those selected contacts. The email marketing module allows sending thousands of emails that will reach each recipient.

Mail Merging Documents

BPA Mail Merge is a tool dedicated to end users for producing one or many mail merge documents directly from the SharePoint interface. Create your own mail merge templates easily with Microsoft Word. By pressing a button, end users will get formatted mail merge letters or reports, ready to be printed out or sent per email, without leaving the SharePoint interface.
Mail Merging Documents

Replicating or aggregating data

BPA Replication is the ideal tool for replicating or aggregating SharePoint content from one SharePoint site to another, even located in a different server or farm. A wizard guides you in configuring the SharePoint replication. The main available options let you define connection profiles, select lists and map fields. The replication starts automatically when an item is created, edited or deleted, or you can manually start the replication process yourself.

Replicating or aggregating data

Connecting with Microsoft Office

Connect SharePoint with Office easily using BPA Office connector. You can copy Outlook content, including emails, events, contacts or tasks, in SharePoint while keeping the context; you can even copy email attachments. Simply select one or many Outlook items and press a button to copy to SharePoint. A window lets you update SharePoint properties easily. BPA Office connector is constantly evolving based on user needs and is highly configurable, with configurations centrally shared for all users. The tool also allows Office documents to be copied into SharePoint.

Connecting with Microsoft Office

Importing Data in SharePoint

BPA Import allows end users to import data in SharePoint quickly and easily. A user-friendly wizard guides end users through the main data import steps. BPA import lets you copy data from a .csv file in a main SharePoint list and an optional parent list, such as contacts with related accounts. Up to 1000 items can be imported at one time. The tool automatically proposes the right columns to be mapped. Other possible options for import include manual values or concatenate fields.

Importing Data in SharePoint

Connecting with Microsoft Exchange

BPA Exchange connector automatically suggests and stores Exchange content and contacts in SharePoint. Incoming and outgoing emails are automatically copied in SharePoint and categorized by contact, whatever the device used (desktop, mobile). You can even copy email attachments and further define recipients to avoid. Easily invite and manage users from the administration platform.

Connecting with Microsoft Exchange

Building Reports on the Fly

BPA Query is a powerful solution for retrieving SharePoint data and publishing shared reports for end users. Users can also extract data from many related parent-child lists or perform calculations on child lists. The user-friendly wizard guides end users in selecting fields and setting filters. Queries can be run manually or as scheduled tasks. The query builder generates results in a new SharePoint list and query reports can be displayed in BPA data viewers, tabs or charts.

Building Reports on the Fly

Displaying 15+ Types of Interactive Charts

BPA Charts allows SharePoint data to be displayed in 15+ types of interactive charts, including gauge, pie, line, radar, funnel or risk charts. End users can switch chart type, drill down a chart to view data, zoom or refresh data. Calculations such as counting, summing and averaging are also possible. You can further group data by week, month, quarter or year. Charts can be displayed in any page using BPA tabs.

Displaying 15+ Types of Interactive Charts - SharePoint

Setting Automatic Item-level Permissions

BPA Permissions tool sets item-level permissions automatically, based on list conditions. The SharePoint administrator can set Boolean rules based on the available fields in the selected list. For example, if the opportunity region is the US, then only people from the US SharePoint group can contribute and no other users will have access to the US opportunities.

Setting Automatic Item-level Permissions

>> Ask for a trial now

BPA 2015 Mobile Solutions – Take Your Enterprise on the Road

BPA 2015 mobile solutions will make your SharePoint experience unique and give your enterprise the mobility you need to stay competitive. We’ve designed our apps to make SharePoint your daily business tool by tracking relations, displaying contextual data with user-friendly ergonomics and keeping screens flexible and intuitive for end users.

Access any SharePoint or Microsoft Office 365 site from your device. Easily synchronize your favorite lists and content to access it offline. What else can you do? Read on to learn more about our easy-to-use features.

BPA 2015 mobile solutions

In each list, you can define one-click actions (such as Click to Call or Click to Localize) and select the fields to be displayed or searched using the search engine. You can select views to filter data as well.

Accounts

When you click the Localization icon, the map displays the current account’s address.

Location
In each Item Detail Page, such as the company page, you can select the related data you want displayed, including contacts, opportunities, attachments or other information. Track any relation you want; for example, you can see tasks associated with a project or contracts related to a customer. Easily navigate from a parent to a child item with our intuitive interface. You also can add new child items or search in the child items from the Item Detail Page.

including contacts

By clicking the configuration wheel, you can simply drag and drop the child lists you want to display. Track any relation with your mobile device!

configuration Crm mobile

With the iPad version, it’s even easier to navigate in the tool. In this example, an auditor can simply check compliance for audit questions during an inspection visit.

iPad

The parent data will be automatically prefilled when you add a new item in a list, making the process easy and straightforward. Customize further by defining the fields to be visible when editing or displaying an item. This will avoid the need to fill in every field when on you’re the road or offline. Offline content will be automatically synched when a connection is available

Offline content

Take a photo or add any existing picture from your device into SharePoint and keep the context. For example, take a photo from a signed contract and link it with a contact or opportunity. Or take a product picture and link it with an audit or non-conformance, even while offline.

add foto from your device into SharePoint

When a device has been configured, you can share the configuration with other devices and users. You can even prompt end users to import a configuration file.

  you can share the configuration with other devices and users

Inviting mobile users, granting site permissions and managing configurations is easy from our secured central platform. You can be sure only selected users have access to specified sites.

granting site permissions

Our mobile solutions are currently available for iOS—use BPA 2015 features with your iPhone and iPad! (Look out for our new Android version is expected at the end of the first quarter for 2015.) Take your SharePoint solution where you need it—on the road!

>> Download and test now!

Quality Management Software (QMS) – BPA Quality & Risk 2015

The new BPA Quality 2015 is an integrated Quality Management System (QMS) software for Quality + Risk management built on Microsoft Office and SharePoint technologies.

This third generation QMS was developed with Quality professionals to be compatible with the new 2015 revision of ISO 9000 standards which include risk management.

Your dedicated home page will display your tasks, meetings, improvement actions and favorite items.

BPA Quality & Risk 2015


The aim of a quality system is to enable all needed processes to match customer requirements and to get customers satisfied. Constantly track customer satisfaction and neglected customers thanks to multi-list queries and graphical charts. Users simply refresh the dynamic queries to have up-to-date reports and even drill down through charts to view list items.

dashboard -BPA Quality Managemen

BPA Quality Management software was designed to match any quality standard. It’s based on the universal Deming wheel for continuous improvement of quality processes.

The KPI scorecard is an innovative way to periodically track KPIs related to quality objectives. This visual system makes sure you reach your objectives and continuously improve.

Objectives

The non-conformance cockpit lets you track all important KPIs associated with non-conformances and their related CAPA actions.
a non-conformance detail

This is a non-conformance detail page where you can view all important relationships in a hierarchical tree view. All important data is available in one single page, like root causes, CAPA actions, tasks, emails, meetings and documents related with the non-conformance.

Hierarchy

From the audit detail page, auditors can simply add questions from an audit question library. The audit compliance will be automatically calculated. By pressing a button, you can produce a formatted audit report ready to be sent by email to the management team or to your customer.
Audit overview

Training collaborators is crucial to continuously improve your quality management processes. The system will help you manage training courses and their related participants, actions and activities. The dashboard will let you know about collaborators that need to get trained.
Training overview

Risk management is an important new requirement with ISO 9000:2015 standards. This solution will help you managing the entire risk management wheel, from risk identification, risk assessment, risk treatment to risk monitoring.
Risk

Have a 360° view on your risks. Be sure recurring risk controls and treatment actions are compliant. Track mitigation actions to continuously reduce or transfer risks. The tool also lets you track incidents.
Risk overview

Microsoft SharePoint is very good at document management. Native MS Office integration and document versioning come out-of-the-box. In addition, BPA introduced a simple yet powerful compliance document approval workflow. Be sure compliance documents are validated and approved by the right persons and distributed to the right recipients.
Compliance Documents

At a glance, the Overall Dashboard gives you instant insights about compliance for all quality management processes.

Overall Dashboard

Mobility has become very important with quality management. Auditors and inspectors need mobile solutions for auditing customers or suppliers remotely and even offline. BPA mobile solutions are native solutions for iOS and Android providing easy navigation and data editing, even offline.

BPA mobile solutions

BPA Quality 2015 runs on Microsoft Office technologies and the Microsoft SharePoint Foundation version, embedded with Windows Server at no additional cost, or the SharePoint Server version. A lighter version is expected to be released later with SharePoint online and Office 365.

Please ask for a trial version here.

BPA CRM 2015 – Project Management & CRM for Microsoft Office Technologies

BPA CRM 2015 is a SharePoint-based integrated solution for CRM + Project management directed to end users and designed to be configured by Line of Business managers.


Tremendous enhancements have been done to improve the user’s experience within the system and to give managers the tools they need to perform, measure and improve processes.

From your home page, you can view your favorite items.

sharepoint 2015

This new tab component allows displaying multi-list reports, graphical charts or KPIs in tabs. The customer dashboard gives instant insights on customer’s satisfaction, top or neglected customers.

With one click, you can drill down on charts to view, filter or sort data and finally build powerful excel reports.

Accounts


The new Intelligent Relationship Manager tool will automatically suggest new contacts to be added in the CRM. Incoming and outgoing emails will be automatically tracked in the CRM regardless of the device you’re using.


The new Intelligent Relationship Manager

You can now share email templates with your teams and send formatted mass emails directly from the CRM. Emails can be triggered by a workflow, so you can nurture your leads automatically.

mass emails directly from the CRM


With the new email tracking module, you know who has opened your emails and you can prioritize calls based on this information.
email tracking modul

The calendar displays many lists with different colors in an aggregated view, like daily meetings, projects and marketing events.

Calendar

The new sales dashboard provides the tools you need to better track sales activities and improve results. These tools are based on proven sales methods and come out-of-the-box with BPA CRM 2015.

Sales Dashboard


The lead tracking system is a visual system that helps sales people track leads with important KPIs such as how many days the lead is open, what is the lead value (based on your own criteria). Colors will let you know if you need to pay attention to certain leads. This tool is based on a proven lead qualification methodology and experienced good practices.

Lead Qualification


Get leads from your web site automatically entered into your CRM. The form generator will automatically generate forms for your landing pages.

The lead tracking


The new email marketing module enables you to send thousands of emails to your targeted contacts. The tool will ensure emails make it to each recipient’s inbox. Campaign statistics like open rate and click rate will be automatically synched back in your CRM.

Campaign Details


Finally, all important metrics and KPIs are tracked in one single marketing dashboard.

Marketing Dashboard


Customer requests will be automatically tracked in the system, whether sent per email or from the BPA helpdesk solution.

Hepldesk


Now you can track projects directly from the CRM tool. Projects with associated activities, emails and documents will be linked with your customer database.

Project Details


The new version for mobile solutions (for iOS) allows sharing cross device configurations. Now you can have access to your CRM data remotely and even offline.

new version for mobile solutions

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